I think Dotster.com has jumped the shark

Open letter from Todd Bradley to Dotster.com, submitted by their customer support ticket  tracking system (since I couldn’t find any other way to send them feedback):

—-

Hi, while I was at work today, I got an email from my wife. We share a website for our home business, and the domain name is registered at Dotster. I’ve been a customer of Dotster for a decade, and was originally very happy with your service. But my wife said she was so frustrated by the experience of simply renewing her domain registration that now she wants to move it to another service that actually costs less money.

At first I thought maybe she was over-reacting, so I walked through the process myself, and it’s a seemingly-endless stream of sales screens pitching services we don’t need or want! Now I can understand why she’s so frustrated. Why in the world have you decided to irritate your existing customers by forcing us through no less than 3 “upsell” screens? When I’m trying to pay you money, you should make that process as simple, quick, and smooth as absolutely possible. It’s basic business 101 – make it easy for me to do business with you.

I’ve recommended Dotster to probably 25 friends and coworkers over the years, thanks to the awesome way you once did business. If this is the new face of Dotster, I’ve got to tell you I’ll be recommending people stay away.

I know this isn’t a normal “support” issue, so please pass this feedback on to the manager responsible for your company’s web marketing.

Thank you,
Todd Bradley

Posted in Consumer Experiences | Leave a comment

I’m now a citable expert in roller derby

This year was the first ever Roller Derby World Cup.  It wasn’t put on by any official organization, just a roller derby magazine.  They chose to hold the event in Toronto. When I learned about it early in 2011, I decided I could probably afford to go to either Rollercon or the World Cup to shoot footage for my roller derby culture documentary. The World Cup seemed likely to have more significant historical value, so I chose that one.

I then made travel arrangements to go from San Diego to Toronto and back. You see, San Diego is the city where we expected to be living, as part of the 12 Cities, 1 Year project. Unfortunately, our best-laid plans were thrown into a tailspin when we learned Beth had cancer. Our travels went on hold, and we returned to Denver. I assumed I would need to drop my plans to go to Toronto, so I could stay with Beth for moral support. My airline tickets were mostly bought with reward points, and my hotel would be refundable, and I never actually bought tickets to the tournament because I knew I could get in for free. But Beth said she thought I should go. “This is the first one ever, and you should be there,” she told me.

Changing my travel arrangements turned out to take two or three hours of clicking and phone calls, plus a few hundred dollars. But I made it. The official events of the tournament were scheduled for Thursday, Friday, Saturday, and Sunday. I arrived at the hotel very late Tuesday night, and made it over to the venue late Wednesday morning.

I had a terrible day, the details of which I won’t list here. But it was stressful, unproductive, sad, and expensive. However, before the day went downhill, I was staking out the building where I’d spend most of the next five days, and watching some roller derby teams practice. A local Toronto news team was there, doing story on the event. And since I was also there on a media pass, I struck up a conversation with them – the camera guy and the on-air talent. They didn’t know anything about roller derby, so I filled them in on the basic rules, a little history, etc. Since I seemed to know what was going on, they interviewed me.

That night, I was on TV in Toronto. Here is the news segment they broadcasted. As Bob LaRue later pointed out, this means I can now cite myself as a recognized expert on the topic of roller derby in my own roller derby film. Ha ha! I just think that idea is hilarious.

Posted in Film, Roller Derby, Travel | Leave a comment

my own reflections on 9/11

Earlier this month was the 10-year anniversary of the “9/11″ jumbo jet terrorist attacks, and lots of us here in the US are reflecting on the events, how things have changed since then, and what it all means. I don’t know what it says about me, but my own feelings about 9/11 are different than those I most often read about.

The Chickens

On 9/11/01, I was essentially unemployed. I’d been laid off my job at a dot-com startup company a couple months earlier, and was doing my best to establish a consulting business. But due to the post-dot-com economy, I was having a hard time of it. I first heard about the airliner crashing into the World Trade Center by email from an acquaintance of mine. Initially, I didn’t have any sense of the scale of the issue, so I didn’t turn on the news. Then, later there was another email about the second crash, and that’s when I tuned into the television coverage, which was all over every channel.

I was astonished by the immensity of the disaster. I don’t think anyone expected the buildings to come tumbling down; I sure didn’t. To this day, I doubt even the planners of the attack expected their mission to be so “successful” (I should note that although I love conspiracy theories, I’ve never bought into the “9/11 was an inside job” theory). I remember feeling numb at the time, but also immediately thinking this must be the doing of Osama bin Laden. Anyone who had paid any attention to international news over the previous decade knew that his attacks were getting bigger and bigger. And so the attacks didn’t really surprise me as I think they did some people.

In the following days and weeks, I kept reading about how the American people were so “shocked” by the attacks. But as soon as it happened, the phrase that popped into my mind was “chickens coming home to roost.” If you’re not familiar with the idiom, it means that if you do enough bad things to someone, eventually they’ll do bad things back to you. From the perspective of many of the downtrodden in the Middle East, the USA had done a lot of bad things to them. And eventually, I felt, all the bad karma of how we’ve treated the locals created an environment where bin Laden could easily get recruits and funding for terrorism.

This idea that we – America – had done wrong to any of the locals in the Middle East never did get much attention in the press. It certainly wasn’t politically correct to discuss in the hyper-jingoistic days that followed the attacks. Most Americans portrayed in the media had an attitude more like, “We never did anything to them, so how could they do this to us?” Well, unfortunately, we had a long history of doing bad things to “them” – at least from their perspective. As of 2001, Americans had…

  • historically supported Israel over Palestine, which essentially means supporting Judaism over Islam
  • exploited local resources (oil in particular) without any compensation reaching the common people of the lands
  • put into power dictators (like the Saudi royal family, the Shah of Iran, and Saddam Hussein) who were friendly to our extraction interests, and then turned a blind eye when they brutally suppressed factions of their own people

In short, even though we usually don’t think of America as an empire, we acted pretty imperialistic in the 20th century in the Middle East. It shouldn’t have surprised us, the American people, so much when the local commoners in those empires we created rose up. We have our own history of rebellion against imperialism. And yet, we did act surprised.

Leadership and Divisiveness

Another case of my feelings about 9/11 being way different from my friends is regarding the response of our elected officials. It was terrible right from the beginning and never really got any better. Think back to the week following 9/11/2001. This big national shock and tragedy just happened. The talking heads are calling it the Pearl Harbor of our generation. Gas prices spike wildly, based on speculation that OPEC is going to cut off our lifeline. People rush to the grocery stores to stock up on supplies. The airlines are shut down for the first time anyone can remember. Here is the perfect opportunity for our President to bring America together for a unified goal.

Some great possible goals might have gone like this:

  • Our dependence on oil from the Middle East comes at too high of a cost. We as a nation must dedicate ourselves immediately to cutting back.  In the short term, conservation. In the long term, develop local energy sources.
  • Too long have we ignored the ordinary citizens of the Middle East, and allowed a culture of fear and hatred to develop. America will re-dedicate itself to fostering education, health care, and prosperity to being the people of the region into the modern world, where democracy and free speech are treasured.

But instead we got “America is open for business” and repeated messages that it is patriotic to go out and spend, spend, spend. President Bush could have used this opportunity to kick off a program for Americans to achieve any of a number of great things, but he fumbled the ball. All we got was the message to get back to work, and there’s no need to make personal sacrifices. So we launched these wars in Afghanistan and Iraq without any belt-tightening whatsoever.

In World War II, that belt-tightening was part of what brought Americans together. Everyone gave up a little for the war effort – gasoline, rubber, cigarettes, whatever. But after 9/11 nobody had to give up anything. Instead, we were encouraged to go buy an SUV and a bigger TV. That’ll show those Muslim extremists!

As the months rolled on, it became more and more clear that Bush’s strings were being pulled by the Vice President, Dick “conservation may be a sign of personal virtue, but it is not a sufficient basis for a sound, comprehensive energy policy” Cheney.

An acquaintance of mine (an accomplished part-time sports journalist named Tom George) posted a note to Facebook:

If there is one happy memory about 10 years ago today, it’s how we all came together as a nation. Yeah…we argue and fight amongst each other about all sorts of different things. But when someone takes a swipe at us, nobody circles the wagons like the USA can. As somber as this anniversary is every year, this one happy memory probably fills me with more patriotic pride than the 4th of July or any other national holiday does.

Sadly, I don’t see it that way. My impression of the past 10 years it that my country’s response to the attacks has divided the country more than united us. As New York Times columnist Paul Krugman wrote:

The atrocity should have been a unifying event, but instead it became a wedge issue. Fake heroes like Bernie Kerik, Rudy Giuliani, and, yes, George W. Bush raced to cash in on the horror. And then the attack was used to justify an unrelated war the neocons wanted to fight, for all the wrong reasons.

And a Facebook note from another acquaintance (Jenny Nunemacher) sums up my feelings better than I think I can:

[...]What is most troublesome to me is that the Patriot Act and all those other militaristic actions in the years since have proven that the terrorists got what they wanted. They assaulted our freedom and WE LET IT CONTINUE TO HAPPEN. We may be incrementally more safe, but we are less free.

Our Legacy

I’m very proud to be a US citizen. I’m patriotic and would rather be in America than anywhere else. I know it probably sounds corny to some of you, but I tear up sometimes when they sing the national anthem at a baseball game (or a roller derby bout). So I think I lot about America’s legacy. What will my generation be remembered for? Are we going to leave this world better than it was before?

It’s because I care so much about these things that I feel so negative about 9/11 and our response to it.

We could have set a great example to the rest of the world of how understanding and compassionate Americans can be. But instead we went on a witch hunt, rounded up anyone who looked like they might be a terrorist, tortured some of them, and held the rest as permanent prisoners, breaking our own laws and international law in the process. We definitely didn’t take the moral high road.

We could have set a great example to the rest of the world of how wise the one remaining superpower can be. But instead we treated the attacks not as a criminal matter, but as an international “war”.

We could have used this as an opportunity to demonstrate fiscal responsibility. But instead we deployed our military and thousands of mercenaries without regard to budgets or funding.

We could have thumbed our noses at terrorism. But instead we played right into the terrorists’ plans. Why did the terrorists hate us? They hate us for our freedom, we were told. And then we turned around and gave up some of our freedom in the interests of “security”.

Why are they called terrorists? Because they accomplish their political goals by causing terror in their enemies. So to fight terrorism, we should do things to make ourselves less afraid, right? But instead we made ourselves more afraid. Don’t believe me? Go to any airport, and stand in the security line. Ask people as they pass through the inspection process, “Do you feel more afraid or less afraid to travel today than you would have in 1980?”

I really hope that this is all just a pendulum, and that it’ll swing back, especially in my lifetime. In the decade that has passed since 9/11 I haven’t seen any signs of it, but I still hold out hope.

Posted in Drivel, Politics | 2 Comments

everything has changed

I just realized I haven’t written anything on my Todd Bradley’s Galaxy blog since May 22.  Wow!  Just in case you’ve been living on Planet-X and haven’t heard the news, the “12 Cities, 1 Year” project is now underway.  Since May 22, I quit my job at Polycom, sold our house, sold my motorcycle, sold our Dodge pickup, sold or gave away nearly everything we own, and set out on a year-long adventure in our Toyota Prius with Beth.

I’m writing this from Missoula, Montana, which is the 1st of the 12 cities.  And most of my writing lately has been related to our travels, adapting to major life changes, etc.  Go check that out at the 12 Cities, 1 Year blog site.

Posted in Drivel, Travel | Leave a comment

“Live to Tell” – my Cyberpunk 2020 adventure from 1991

I got an email out of the blue earlier this week from a guy asking if I was the author of a Cyberpunk 2020 adventure called “Live to Tell.”  The person found a copy online and wanted to include it in an archive he was building.  I wrote back that my name is indeed Todd Bradley and that I did indeed play a RPG by that name about 20 years ago.  And maybe I even wrote the adventure he’s talking about, though I couldn’t remember.  Well, he wrote back to me and sent me the adventure in PDF format.  That was enough to jog my memory.

Reading the adventure gave me a good chuckle.  It was like pulling out a 20-year-old version of me out of a time machine.  My writing style is still pretty much the same as it was then.  But the tools were pretty archaic.  I wrote the adventure in Microsoft Write (.wri) format, and drew some hokey graphics for visual aids.  The storyline sounds hilarious to the modern-day me.  I definitely wrote it keeping in mind the players in the gaming group I had at the time: hack-and-slashers with short attention spans.

So if you’re curious, here it is: http://toddbradley.com/Live%20To%20Tell%20by%20Todd%20Bradley.pdf

Posted in Drivel | 1 Comment

My First Experiment with Live Audio Webcast of Roller Derby

My First Experiment with Live Audio Webcast of Roller Derby

Last weekend, Portland’s Rose City Rollers came to Denver.  On Sunday, Rose’s Axles of Annihilation took on the Denver Roller Dolls’ Bruising Altitude, and then Rose’s Wheels of Justice took on Denver’s Mile High Club.  The double header was at Denver’s practice facility, called The Glitterdome.

The Glitterdome is half of a warehouse.  It doesn’t have high speed internet service.  Derby News Network had already organized a live “textcast” from the venue.  A textcast is a text-only live broadcast done by two online announcers who type the play-by-play into an online chat room.  Since people had already laid the groundwork to have an internet connection for chat, I got the idea that maybe we could use the same connection for an audio-only broadcast.  After talking to DNN’s Hurt Reynolds about the feasibility, and gathering some gear together, I was ready to give it a try Sunday morning.

To make the whole thing work, I would need a few basic things: two online announcers with microphones, a way for the announcers to hear themselves in headphones, a way to get the audio from the microphones into my computer, and a way to transmit a digital version of the audio from my computer to the world.

Announcers with Microphones

After talking with some of the announcers in the area, Hurt Reynolds, Gonzo, and I found that we would have enough to provide two announcers for the in-house crows plus two announcers for the broadcast.

I had two handheld microphones at home, and brought those and a pair of microphone cables.

Mixing and Audio Routing

Next, I needed a way to mix the two microphone signals, provide a channel back to a pair of headphones, and digitize the mix for streaming.  I had two main approaches.

The first approach was to use my MOTU UltraLite-mk3.  This is a combination mixer and audio interface.  It has two microphone inputs, one headphone output, and a Firewire 400 connection to go to a computer.  Configuring this thing has always been frustrating for me, because it does so many things and it’s not obvious how to tweak things using only the controls on the front panel.  I got the microphone inputs set right, and was getting a good quality digital audio input at my laptop.  But I never did get the headphone output to do what I wanted.  So with only about 20 minutes before first whistle, I switched gear to plan B.

The second approach was to go old school and do everything analog.  I took my Sound Devices MixPre, which is used for live sound mixing for film and video.  After finding some AA batteries that worked (thanks to Dave Wruck for providing a backup pair), it was a simple matter to get things working.  Two mic cables go in, one 1/8″ stereo link goes from the MixPre to the analog input on the Mac, and it just works.  I had a 2-way headphone splitter, but instead borrowed a 5-way splitter from Brad Example (it was so cool, I ordered my own from Amazon the next day).  One advantage of this approach was that Dave wanted an audio feed of the announcers, to go onto the video he was recording of the bout (not for live broadcast, but to be archived); with the MixPre, it was as simple as plugging a spare mic cable from the mixer out to his camera’s XLR input (which is what the MixPre was actually designed for).

Digitizing and Streaming

So, with an analog audio input coming into the Mac, I was using the Mac’s built-in A/D converters.  They’re not really great, and I wouldn’t try to record music this way.  But they’re good enough for a live roller derby broadcast.

I used software called Adobe Flash Media Live Encoder to take the audio stream and send it to an account I set up on Justin.tv.  Justin.tv provides a configuration file for Flash Media Live Encoder, and that got me 80% of the way there.  I just had to turn off the video stream.  There’s no sense in encoding a video stream, when I knew we wouldn’t have the bandwidth to transmit it anyhow.

Justin.tv is mainly oriented to doing live video broadcasts, but there is no reason you can’t do an audio-only broadcast there.  They even have a cute little chat room for viewers (or – in this case – listeners).

Connectivity

The basic approach to connectivity was to use a Verizon Wireless Mobile Hotspot.  It connects over 3G to the Verizon mobile phone network, and then provides WiFi internet service to up to 5 devices through that network.

I set up my MacBook Pro as one of the 5 devices by entering the password printed on the back of the mobile hotspot.  Then it had internet service, albeit somewhat low speed.

Results

Everything came together perfectly, and we went on the air just in time.  The first bout started, the announcers were great, and our connection with the world worked beautifully.  I got a text message from Hurt Reynolds in New Mexico to say the broadcast sounded great.

But then, for some reason we still don’t understand, the internet connection turned super crappy for the second bout.  The stream was having terrible dropouts, and the software was in a non-stop cycle of getting disconnected and then reconnecting.  The two textcasters would type something and then it would take a minute before they could see what they even typed.

We reset the mobile hotspot a couple times, but this didn’t solve the problem.  In hopes we’d get a better connection by the door, we even moved the mobile hotspot across the venue to the garage door.  But the connection was still up and down.  In the end, we couldn’t keep the audio feed going, and I just gave up trying.  I noticed the mobile hotspot had gotten really warm, so I wonder if it’s got problems when it heats up.

We don’t really know if the problem was with Verizon’s service in the area, the mobile hotspot, or something else.  For all we know, it could have been that there were too many people in the building trying to use the Verizon 3G network all at the same time.  Whatever it was, it really emphasized that for even an audio-only webcast, the venue needs to have a reliable internet connection.  Low speed and reliable would be better than high speed and unreliable, for something like this.

 

Posted in Roller Derby | Leave a comment

Memories of Wild West Showdown 2011

The first weekend of March 2011, I went to my first major roller derby tournament.  It was Wild West Showdown, in Bremerton, Washington.  There, several of the top teams in the western USA met for two and a half days of roller derby on three tracks.  Teams traveled to the Kitsap County Fairgrounds from Seattle, Portland, Las Vegas, Santa Cruz, Denver, Colorado Springs, and even Philadelphia (as well as a lot of smaller cities in the northwest).

I had an awesome opportunity to work the event as a member of the live video production crew, Blaze Streaming Media.  And though the pay wasn’t great (there aren’t big bucks to be made anywhere in roller derby yet), it paid for about half my travel expenses.  Best of all, for every two bouts we worked, we got one off.  And so I made sure to get all the Mile High Club’s bouts off so I could be a regular spectator (in case you don’t know, the Mile High Club is the Denver Roller Dolls’ all-star team).  It was an experience I think I’ll never forget, and I want to share some of the highlights with you now.

  • Best thing about the venue: Unlike places like the 1STBANK Center in Denver, the seats were very close to the action.  I think I never sat more than about 15 feet from the track.
  • Worst thing about the venue: They only let people drink beer upstairs in the “beer garden” where the view is terrible.  That’s right, no beer in the stands.  I don’t know why, but that’s how they do it at the Kitsap Sun Pavilion.
  • Favorite fanboy memory: Learning strategy and rules from other Denver Roller Dolls while watching the Denver Roller Dolls.  Oh, and cheering DRD to a perfect three wins out of three bouts.
  • Favorite bout: While I loved all three of the Mile High Club’s bouts, the most silly fun was a test bout with Vagine Regime vs. Vagine Regime.  Half of them wore orange and the other half wore white, and it was hilarious good times.  There was also a closed door bout after the end of the tournament, where the debauchery level went way up; but I had to work during most of it.
  • Favorite memory of the after party: I drank too much at the after party.  At one point, I must have started hallucinating because I thought the Mile High Club dance squad were on the ground, making it shake around like an earthquake.  But then, out of the haze, came a statuesque blonde in a beautiful evening gown.  She was carrying a silver platter and offered me wine, cheese, and crackers.  It was as if she had stepped through a portal from a Hollywood gala. It was Denise “Fawn Stalking” Dambrackas. I laughed and laughed with her, and ate her crackers.
  • Least favorite memory of the after party: Waking up about 4 hours later to catch the shuttle bus to the airport.  It’s been a long time since I had a drunken breakfast or a two-day hangover.
  • Biggest lost opportunities: I realized after I got back that I didn’t get a single photo with the Denver Roller Dolls.  I also didn’t get in the crew photo for the video production team.  And I didn’t get a chance to meet Sara Problem, who has the best derby name I’ve heard yet.
  • Second biggest lasting impression: In addition to being awesome competitors, the members of the Mile High Club are just downright nice people to be around.
  • Biggest lasting impression: Unlike the monthly home bouts, which have a lot of spectacle, lights, music, half-time shows, etc. the tournament bouts were just focused on the sport.  The spectacle is great fun, but I really appreciated seeing roller derby done in its more pure form, played at a very high competitive level.  I can’t wait to have an opportunity to see it like this again.
Posted in Drivel, Travel | Leave a comment

404 Not Found catalog now available completely free

From 1996 to 2004, I led a musical group called 404 Not Found.  We self-produced and released seven CDs.  In the early days, it was just me and a collection of collaborators I met online, focused on electronic music.  Over the years, it morphed into a more traditional rock band focused on live performance of spoken word pieces set to music.  Our final show was on April 1, 2004.

Now, for the first time ever, you can download the most interesting six 404 Not Found CDs in MP3 format, for absolutely free.  Here’s what I recommend:

  1. First, go check out the 404 Not Found website.  It’s kept here in the form it existed when we split up in 2004, and were promoting our final CD, called “Paper Cuts.”  And you can go here to read about the previous albums.
  2. Next, point your browser here.  You can download each album as a ZIP file of MP3s, or you can go into each directory and select individual songs if you prefer.
  3. Finally, leave me a comment to let me know what was your favorite song or your favorite album.

Enjoy!

Posted in Music | 3 Comments

New Biscuits at the Denver Biscuit Company

OK, this isn’t exactly news anymore, but on November 6 the Denver Biscuit Company rolled out two new biscuit meals for winter.  One is a shrimp and grits biscuit.  The other is pulled pork.  As you can guess, I was excited about both of them, so I visited the first Saturday morning they offered them.  Here were my thoughts.

Shrimp & Grits

The shrimp & grits were served, as you might imagine (but I didn’t), on a biscuit.  But they don’t need to be.  It would have been better without the biscuit, actually.  The sauce the shrimp came in plus the grits just made the biscuit soggy.

The shrimp had a great texture, though, and were very tasty.  They were small, but not too small.  The dish was nicely seasoned.  It was spicy, but after finishing the meal I decided it was just the right heat.  And I already knew the grits at DBC are good; so that part wasn’t a surprise.  Cooked in with the shrimp and grits were small pieces of pancetta.  Yum.

I’d rate this meal a 8/10, or 10/10 if you took away the biscuit and just served the shrimp and grits.

Pulled Pork

This biscuit is called The Elmer, maybe for Elmer Fudd.  It had pulled pork in a barbecue sauce.  The sauce was sweet, but not too sweet.  And when assembled as a sandwich, it was just too big.  I  had to cut it in two to eat it.

Also on the sandwich were homemade pickles and red cabbage cole slaw.  The slaw was very crispy.  But the biscuit was just too crumbly to hold together this big of a sandwich.  I had to finish it with a fork.

As I chewed and thought, I realized that everything is sweet in this sandwich – the BBQ sauce, the slaw, and the pickles.  It would be better with dill pickles instead of sweet pickles.  And adding some more vinegar to the slaw would give it some zing that it lacked.

I’d rate this meal a 6/10.  I love pulled pork, but it was just too predominantly sweet in this sandwich.  The dish deserves a better balance of tastes.

Posted in Food | 1 Comment

I got the porno scanner and the grope down both in one day

Beth and I went to South Padre Island for Thanksgiving this year, and I got subjected to not one – but both – of the controversial new security protocols.  I got the “porno scanner” and then got the “grope down” both while passing through the same security checkpoint.  Here’s my story.

I’m writing this at the end of Thanksgiving Weekend 2010.  One of the big topics in the news and on people’s minds right now is a new security program that the Transportation Safety Administration (TSA) recently implemented.  The primary “safeguard” is a new set of scanners called “Advanced Imaging Technology”.  There’s a bit of an uproar right now because the radiation from the scanners may be unsafe, and also because the pictures they take of what you look like under your clothes are quite realistic.  The backup plan for someone who “opts out” of the new scanner is what they’re calling an “enhanced pat down” which entails a TSA agent touching the traveler in a rather intimate way (which is why many call it the “grope down” – I guarantee if I touched a stranger that same way, I’d be arrested for sexual assault).

Well, I got both of these, and learned first-hand about the process.  For some reason, the special scanner (occasionally called the “porno scanner” since it essentially makes your clothing invisible to the guy reviewing the photos) was not in use when we flew from Denver to Texas.  It was turned off, and had a big orange cone inside where the people would go.  So they were just using the old fashioned metal detector.  But on the way back, the airport in Harlingen had a working porno scanner, so that was my first direct exposure.

As we were passing through security at Harlingen, I did the usual stuff air travelers have been doing since the increased paranoia that started with the 9/11 terrorist attacks.  I took my shoes off, took my coat off, took my belt off, took my laptop out of its bag, etc.  While my stuff went on the conveyor through the x-ray machine, I stepped into the scanner.  There are marks on the floor to show you where to put your feet, and then you’re supposed to stand there with your hands up in a submission pose (like “don’t tase me, bro”) while they scan you.  A few seconds later, they said I can continue, and so I stepped out of the booth.

Then a TSA agent (a male) came to talk to me.  He asked if I was wearing a necklace or something around my neck.  I wasn’t, and showed him.  Then he told me he was going to pat me down around the buttocks.  He made a big point to emphasize that he would be using only the backs of his hands – not the palms. I guess you can’t really grope someone with the backs of your hands.  Again, I stood with the feet on the special footprint markers on the floor.  He said to put my arms straight out at my sides.  Then he started to pat me down, and quickly came to my wallet.  He asked me to take the wallet out and hold it in my hand with my ticket at arm’s length.

He patted around my sides, on both butt cheeks, and then between my legs.  When I say he patted between my legs, it wasn’t like he put his hands right on my junk.  Instead, he put each hand on an inner thigh, and then slid them up with medium force until they ran into my scrotum.  And then, like that, it was over.

He told me that next time I should take my wallet out of my pocket and send it through the conveyor belt with the rest of my stuff.  When it’s in your pocket, he said, it stops the scanner from being able to see through to your butt cheek, and that triggers a pat down.

The whole time, the guy was nice about it, helpful, and professional.  He was a middle-aged white male, and he was pretty laid back considering he pats nervous strangers’ scrotums all day for a living.  Thinking back on the situation, I remember feeling pretty dehumanized, like a cog in a machine.  But I’ve felt that way about airport security for the past decade.  I also felt that I had absolutely no control of the situation.  Nobody ever asked anything like, “Would you like us to do this in a private room?” or “Do you have any questions?”  Everything they said were very matter-of-fact commands: “Now I’m going to do this, and now you must do that.”

So that’s how my first experience went with both the porno scanner and the enhanced pat down.  And remember the question about the necklace?  I later figured out what must have triggered that comment.  The short sleeved shirt I was wearing had metal snaps, and the very top ones were unbuttoned (or unsnapped, more correctly).  So looking in the mirror, I realized that meant there would have been two halves of the top snap on either side of the next lower snap.  On the porno scanner, I guess that could look like a necklace.

My advice: don’t leave your wallet in your pants pocket when you pass through the porno scanner and don’t wear a shirt with metal snaps.  Or, alternatively, avoid air travel in the USA.

Posted in Consumer Experiences, Politics, Travel | 1 Comment